How To Order

Ordering Online

Buying product through our Web site is safe and secure. We only accept credit cards and purchasing cards for online orders. Customers paying by purchase order should read specific instructions for doing so.

Online Security

All ordering information is SSL encrypted. Your personal information, including credit card data, is scrambled and coded as it is transmitted online so that it cannot be pirated. We also have a firewall in place that further protects the data once it reaches our server.

Ordering by Phone

You may phone your order in to our Customer Service Department. (780) 217-8463

 

Ordering with a Purchase Order

We accept purchase orders from Canadian companies or institutions. You do not have to pay in advance with a purchase order. We will ship your order and invoice you for the amount owed. You have thirty (30) days to remit full payment.

Purchase orders must be signed, bona fide documents that specify both shipping and billing address; the preferred shipping method; and all relevant costs, including prices and taxes. Requisitions, letters, faxes, or memoranda referencing a purchase order number will not be accepted.

Shipping and Handling Options
Purchase orders should allow for shipping costs to be added to your invoice for reimbursement.

Unless otherwise specified, product will be sent via our standard shipping and handling method, Canada Post Expedited or XPresspost.

If you require an expedited shipping method, please phone us to determine whether the product required is in stock and available for immediate shipment. Your purchase order will need to state the type of expedited shipping to be used, the deadline for receipt of the shipment, and that you accept all applicable charges incurred.

Applicable taxes

If your order is being shipped to any of the following locations, sales tax applies:

  • Canada (GST)

If you are exempt from the sales tax in your jurisdiction, please let us know by providing your tax exemption number in your purchase order and we will remove those charges.

Additional information

  • Our Canadian GST number is 830010963.

Remit to Address for Payment and Orders
Completed purchase orders can be sent by fax or mail. If you choose to fax your purchase order, it is not necessary to mail the original.

Customer Service Fax Number: (780) 628-4892

Aeon Time Systems Inc.

PO Box 51001

6525-118 avenue NW

Edmonton, Alberta, Canada T5W 1G5